Costco Pet Insurance: A Figo Policy With a 15% Member Discount

Costco’s pet insurance page looks like any other Costco product listing, and the member discount is the headline. Underneath it is Figo. The page says so plainly: the product is Figo Pet Insurance, underwritten by Independence American Insurance Company, sold through Costco Insurance Agency. Costco sets the discount and bundles a lost-pet service. Figo sets everything that decides a claim.

Costco sells it, Figo runs it, Independence American insures it

Three names, three roles. Costco Insurance Agency is the sales channel, and Costco’s page is where the member discount and the Washington restriction are stated. Figo administers the policy: the quote engine, the Pet Cloud app, the records review, and the claims decision are Figo’s, and so is the policy wording. Independence American Insurance Company is the insurer that carries the risk, the same company Figo names on its own site. Nothing on Costco’s page suggests Costco writes or adjusts the terms, which means the Figo review is where the terms live, with their sources and the date they were checked.

The practical consequence is that a denied claim is argued with Figo under Figo’s policy, and a question about a waiting period is answered by Figo’s state document, not by a Costco warehouse desk.

Figo’s policy terms behind the Costco quote

The short version, from Figo’s pages as checked on October 23, 2026.

The six-month orthopedic wait and its 30-day waiver window are the terms to act on quickly; the waiting period guide explains what a long orthopedic wait costs an owner of a large young dog. The 100% reimbursement option is unusual and the reimbursement guide covers what it does to the premium.

The 15% Costco member discount and its conditions

Costco’s page states the discount as 15% for Gold Star and Business members, “where available,” and valid for new policies. It isn’t advertised as something an existing Figo customer can bolt onto a policy already in force. The same page bundles Lost Pet Recovery serviced by 24PetWatch, and a search snippet of the page lists a 5% multi-pet discount, which matches Figo’s own multi-pet figure. Costco Insurance Agency is not currently writing new pet policies in Washington, per the page.

“Where available” is doing some work in that sentence. Costco’s page doesn’t list the states where the 15% applies, so the figure you see at quote is the one that counts. The cheaper pet insurance guide covers the other levers that move a premium more than a membership discount does.

Co-pay before deductible: Figo’s payout order

Most policies on this site take the deductible off first and then pay a percentage of what’s left. Figo’s California disclosure describes the reverse: the co-pay percentage is applied first, then the deductible comes off. Figo’s own example is a $1,000 claim at a 10% co-pay with a $50 deductible, which pays $850. Under the deductible-first order the same inputs would pay 90% of $950, or $855. On a small claim the gap is a few dollars; the deductible guide explains why the order matters more as deductibles rise. Figo’s disclosure also states there’s no co-pay or deductible for immediate life-saving treatment.

One day or five? Figo’s accident wait by state

Figo’s current coverage page says accident coverage begins after 1 day. Its California insurer disclosure says injury coverage begins 5 days after the effective date. Both are Figo’s own documents, read on the same day. The likely explanation is that policy forms differ by state and version, but Figo doesn’t publish a state-by-state table on the pages we checked, so we can’t tell you which figure your Costco quote carries. Ask for the state policy document before you rely on either number. The no-waiting-period guide explains why the accident wait is the one most people care about on day one.

Price the Costco quote against figopetinsurance.com

Since the policy is identical, the only thing to test is the price. Run a quote through Costco’s page and another on Figo’s own site with the same plan (Essential, Preferred, or Ultimate), the same deductible, the same reimbursement percentage, and the same Powerups. If the Costco figure isn’t lower by roughly the discount, something in the settings didn’t match. Then weigh the 24PetWatch bundle for what it’s worth to you, and remember that the pre-existing conditions review is Figo’s 12-month records look-back either way. Pets Best vs Figo compares Figo’s terms with a close competitor on the same basis.

Terms vary by state and change over time. This page reflects Costco’s and Figo’s published pages as of October 23, 2026; the policy document is what binds.

This article is general information, not insurance or veterinary advice. Coverage, prices, and terms vary by insurer, pet, and location. Always read the policy and confirm details with the provider before buying.